Pipes don't wait for daylight to fail, and our New Prague dispatch team doesn't wait for morning to respond. Hirex Water Damage sends licensed technicians straight to your New Prague address with extraction equipment already loaded and running.

Hirex Water Damage started because homeowners in New Prague, MN kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our New Prague roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Mold Remediation in New Prague isn't a side service we tacked on β it's the reason the company exists. Full liability coverage and New Prague, MN licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside New Prague, MN so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any New Prague property manager who has dealt with a burst supply line at 3am β the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one New Prague call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in New Prague started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse β call our New Prague line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
We size the New Prague response to the actual damage β a single-room extraction gets a two-person crew, a commercial loss gets the full fleet β nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every New Prague rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For New Prague homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial New Prague properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup β we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in New Prague get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
On top of standard drying, our New Prague crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

Every New Prague estimate is written and explained before work begins β no vague "we'll see how it goes" pricing.
Our New Prague, MN warehouse keeps drying equipment close, which typically puts a New Prague tech at your door inside an hour.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Tell our New Prague dispatcher what's happening β we'll ask a few quick questions to send the right equipment on the first trip.
A licensed technician heads to your New Prague address with extraction and drying equipment already loaded.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

Our New Prague technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the New Prague work order, not just in an ad. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." β Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." β Marcus T.
"The drying logs they left behind actually made sense β I could see the numbers dropping every day until it was done." β Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week β much faster than we expected." β Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." β Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." β Sam O.
Most New Prague dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Upfront, written pricing is standard on every New Prague job, not an add-on option.
Around-the-clock coverage in New Prague includes extraction, drying, and Category 3 sewage response β nothing on that list waits for morning.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a New Prague job as complete.
We regularly handle sewage backups in New Prague using full containment, PPE, and EPA-registered antimicrobial products.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our New Prague tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in New Prague, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most New Prague jobs.
Not if it's addressed quickly β mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
We stand behind every New Prague job with a documented dry-standard guarantee and a 30-day callback policy.
Our New Prague coverage extends through the zip codes shown here and into nearby New Prague, MN communities.
New Prague is our home base, and our reach extends across New Prague, MN through a network of staged equipment and on-call technicians. If your address falls inside or near New Prague, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for New Prague, New Prague, MNOne call gets you a New Prague-based team, not a routed national queue.
Call +1-844-234-5373